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Returns Point – One Stop Solution For All Reverse Logistics Needs

Returns Point is built as a cloud-based alternative to traditional RL software that is typically expensive, inflexible, and difficult to implement or maintain. Our web and mobile-enabled solution greatly simplifies the process of managing returns, optimizing B-stock inventory, recovering assets, and gaining visibility throughout the entire RL process.

Our software suite implements many RL functions such as customized triage questions by device, integration to FedEx/UPS for shipment updates, and loaner product management as out of the box functions.

Inventory Optimization System

An end-to-end solution to optimize inventory by closely monitoring POS, DOH/QOH at store level. Optimized rule engine to give accurate suggestions for inventory movements. Seamless integration with existing ERP system.

Returns Management System

An efficient returns management application designed to be implemented in the Company owned stores and Dealer channels. One stop solution for Exchange, Return for Repair and Insurance type of returns.

Mobile Diagnostics

iDiagnostics is a comprehensive smartphone functional testing solution that retailers and service providers can use to quickly isolate customer phone issues and resolve them. iDiagnostics is available on all smartphone platforms.

Mobility In BI

Web and mobile-enabled dashboards yield greater and more flexible visibility into the reverse logistics process. Customized reporting allows RL managers to quickly make business-critical decisions using real-time data.